FAQs

 À La Carte only works with stock fabrics, reducing overproduction and fabric waste.   Our launch, and main collection recycles tablecloths, giving them a second life.

All of our articles are chosen with care and produced manually in Spain and Portugal, where part of our team is originally from, trying to reduce to the maximum unnecessary transport and Carbon emissions.  We always choose to buy the accessories locally helping the small businesses.

Isabel & Palmira shirts are our first two models, named after our grandmothers, but they are only the start of À La Carte journey towards a sustainable brand.

‍

They are part of Menu Dégustation Collection, and soon they will have new models joining them.

Menu du Jour and Apéritifs are our upcoming collections, while we have some pieces ready, we are working hard to bring you the whole new sets!

Every piece we design is unique and requires specific attention and care. We recommend to dry cleaning or Hand wash. Do not bleach. Do not tumble dry. Iron at low temperature.

As in our main collection we are reusing tablecloths (each piece we get is unique), we are only able to have one size. 

‍

That´s why our two models, Palmira and Isabel, were specifically designed to look great in a very different kind of body shapes and sizes.

Orders are processed the following business day, Monday through Friday, excluding holidays. 

‍

We ship all our orders from Portugal (EU).

Currently we ship Austria, Belgium, Denmark, Finland, France, Germany, Italy, Ireland, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, United Kingdom and United States.

‍

We are working to bring À La Carte's sustainable fashion Worldwide!

‍

Iberia: Portugal + Spain Peninsula and Balearic Islands 24/48 hours- 8€

EU: 3-5 working days - 20€

UK: 5-7 working days - 30€

USA: 5-7 working days - 35€

REST OF THE WORLD: 5-7 working days- 35€

VAT IS INCLUDED IN OUR PRICES!

‍

For orders outside the EU, customs duties or taxes might apply. The total amount of these charges will appear at checkout.

‍

Once we have shipped your new À La Carte, we will send you the tracking number.

‍

If you have any questions contact bonjour@alacartealacarte.com

If the item in question is in perfect conditions and you changed your mind, you have 14 days to return it (all items must be returned unworn, undamaged and unused).

‍

Communicate return: e-mail us at bonjour@alacartealacarte.com and tell us your order number and why you want to return.

Send it over: packages should be sent to our warehouse address at your own cost at:

‍

Rua de Figueiredo 128
4600-224 Amarante
PORTUGAL

‍

Once a package is received, checked and approved, a refund will be provided via voucher that you can use for 6 months.

In the event that Á la carte has mistakenly sent an item different to the item requested or that the quality of a product received is not acceptable, please contact us at bonjour@alacartealacarte.com to arrange for a return and/or exchange. In such cases Á la carte shall bear the costs of both shipping and return.

‍

For special offers, where shipping is offered free of charge, the customer shall bear the cost of return shipping if necessary.